Working Terms
A written estimate will be issued for each job which will include full details of the work required, start and completion dates and payment terms.
I will need a signed agreement to the terms of the assignment before starting the work.
I can receive work by email, fax, post, or disc, and if required, I may be able to collect local work.
General work can be turned around within a 24-48 hour time frame dependent of course on the size of the job concerned. Timescales will be discussed and agreed prior to starting any work.
Any material received electronically by me will be scanned using Norton Antivirus. I would also advise that the client needs to ensure they are similarly protected.
All of my work will be proof read by me, but clients are responsible for the final proof checking. Any errors will be corrected of course free of charge provided I am notified within 14 days from the client’s receipt of the completed work.
Work will be kept on file for a period of 12 months, after which time the work will be deleted. However, should the client require back up copies on disk this can be arranged. All disks and time will be payable.
I can assure clients of complete confidentiality and Confidentiality Agreements can be signed prior to commencement of work.
Payment Terms
Hourly services are invoiced weekly and are payable upon receipt unless otherwise agreed. For larger one-off projects a deposit will be required dependent upon size of the work concerned prior to commencement.
Retainer Agreements will be charged monthly in advance.
Payment may be made by cheque and must be in UK pounds sterling.
